~Log In/Accounts~

 

If you choose to, you can register for an account at checkout so you can track your order history, etc. but it is not required.  Unfortunately at this time there is no way to register for an account without placing an order. 

~Shipping~

Buyer is responsible for ensuring the delivery address provided is correct. Items will be discretely shipped the same or the next business day. We offer many shipping options to serve your needs, with minimal to no handling charges. You can choose standard or priority shipping (domestic or international) at checkout. All shipments include delivery confirmation. 

Items are shipped discreetly, and your billing statements and shipments will all reflect EMS. 

Your credit card  is authorized at checkout, but will not be charged until your item is shipped, and if we can ship cheaper we will only charge the lower price! We do our best to keep shipping rates the lowest possible.

Shipping rates within the U.S. are based on order amounts, not weights, and are general averages. However, if you want an exact shipping charge use the everything else option at checkout and I'll figure it and send you an invoice that includes exact shipping. It may be more or less than the standard charge.

In the USA & territories: USPS First Class: $1-50=$3.50, $51-$150=$5.95, over $150=$8.50.  (Note $surcharge outside continental USA.)

USPS Priority Mail: up to $200=$5.95, over $200=$12.35 (also depends on item size for flat-rate envelope/box)

If you want UPS, Fed-Ex, or anything else select other, it will authorize for $20, and we'll only charge you the actual cost. 

***We ship to EVERY country internationally***

International: Standard: up to 250 grams =$12.00, from 250 grams up to 4 lbs I use the $24.95 large priority flat rate envelope.

More than 4 pounds or more quantity than fits in a large envelope=$30.00

International Priority: large flat rate envelope, up to 4 lbs=$24.95, more than 4 lbs or more than fits in envelope=$47.95 for box

Tracking information is provided for all packages. For international shipping, however, once your package leaves the US there is no further tracking information available. Priority mail usually takes 7-10 days, standard up to 3 weeks depending on which country it is sent to. We cannot control and are not responsible for how long your package may take to arrive, please check with your local postal service for further information. 

International buyers are responsible for knowing and following any customs regulations, duties, or fees that apply to their place of residence. 

~Terms/Returns~

Due to the personal nature of our items, except for tapes, cables, wires and adapters in re-sellable condition, returns cannot be accepted unless clearly defective. Contact customer service for return authorization. Buyer pays return shipping. 

~Insurance Reimbursement~

 Yes, TENS machines and accessories may be covered by insurance, with a physician's prescription. We cannot direct bill your insurance company, but you can file a claim yourself and receive reimbursement through those channels, or your HealthCare Spending account with your invoice/receipt. 

~Rewards Program~

For every $50 spent you will receive $5 in TENS tender for use on your next order. No need to return the coupon, the discount will be applied automatically when we ship. If for some reason it doesn't, we'll refund it back to you.

~Gift Certificates~

Yes, we offer gift certificates! They sell for 10% less than face value and are redeemable by the recipient at full face value. They can also be used for shipping charges. See the specific item description for other terms and conditions.

~Payments~

 

In addition to all credit and debit cards, Google Wallet and Paypal, we also accept payment services to email addresses such as Chase, Serve, and Venmo. If you would like to make other arrangements check the Everything Else payment method and put your detailed request in the comments box on the checkout page and we will contact you asap to finalize the order.

Your credit card will be authorized at checkout, but will not be charged until your item is shipped, and discounts such as Current Cash and reduced shipping rates will be applied at that time.

~Quantity Discounts~

We also offer discounts on bulk purchases. Contact us for rates anytime!

~Legal Mumbo Jumbo~

Be sure to follow manufacturer and physician instructions for use and placement of electrodes and other accessories. 

E-stimming above the waist is strongly discouraged by most experts. For further information please see our safety page.

We make no claims or recommendations in relation to its use. None of our accessories are intended to diagnose, treat, cure or prevent any disease. We take no responsibility for any use or misuse of any item shown on this site. 

All items are sold as novelty devices only! 

*It is agreed that the purchaser takes full responsibility under the law and by purchasing from us you release us from all liability. 

*By making this purchase you are stating that you are of legal age (18 or 21) in your state, and that you are allowed to possess or purchase these items in accordance with your local and state laws.